Car wash loyalty program

Your regulars come back.
Without any chasing.

Every plate has a visit counter. On the 9th wash, a free wash queues up for the next visit. After 30 quiet days, a re-engagement text goes out. Neither requires any setup. Both run from the first check-in.

Free for 7 daysNo punch cardsRuns from the first check-in
What happens after every visit
1st visit
KDF 774W checks in. The cashier picks a wash type and assigns a washer. Visit counter starts.
3rd visit
Third visit logged under the same plate. The customer doesn't need an account or a card.
9th wash
On the ready tap for the 9th wash, Carwosh queues a free-wash message for the next visit.
10th visit
Customer arrives. At check-in, the cashier sees the free wash flag. WhatsApp confirms it.
30 quiet days
If the plate hasn't returned in 30 days, a re-engagement WhatsApp goes out automatically.
Return
Customer pulls back in. Visit counter continues where it left off. Cycle repeats.

All three highlighted steps happen automatically. No action required from the owner or cashier.

Why regulars drift away

Most car washes lose regulars quietly.

A regular misses three Saturdays. Nobody notices. By the time you realise, they've found another wash and settled into a new routine.

If a plate hasn't returned in 30 days, a WhatsApp goes out automatically. No list to build. No time to find.

Punch cards reward the organised minority — customers who keep the card, bring it every visit, and don't lose it. Most customers don't.

Carwosh tracks visits by plate number. No card. No app. The customer drives in with the same phone number and the system knows it's their return.

A manual loyalty program requires someone to track it, run it, and remember to send the free wash. That rarely happens consistently.

The 10th-wash-free message queues up on the 9th ready tap. The cashier doesn't have to think about it — it's already waiting.

23%More cars returning after automated reminder texts
How it works

Two programs. Both automatic.

10th wash free. Runs itself.

When a customer's 9th wash is marked ready, Carwosh prepares a free-wash WhatsApp for the next visit. Nothing to remember. Nothing to trigger manually. It runs from the moment you start checking in cars.

30 quiet days. A nudge.

If a plate hasn't returned in 30 days, a re-engagement text goes out. The customer doesn't know it's automated. It reads as a direct message from your wash — not a broadcast.

Tracked by plate. No app required.

Carwosh tracks visits by plate number. The customer doesn't need an account, a loyalty card, or an app. They check in with the same phone number each time and the counter increments.

Team plan includes loyalty.

The loyalty program and re-engagement texts are part of the Team plan. The Pro plan covers the queue board, check-in, ready texts, and payouts for a single site.

Keep the customers you already have

Regulars come back.
Quiet ones get nudged.

Both happen automatically from the first check-in. Try free for 7 days.

Start free trial

Free for 7 days · Invoice when you're ready